Terms and Conditions
By using GetMyPass services, you agree to the following terms and conditions.
Client-Side Terms (Event Organizers)
- Provide accurate event details during the listing process.
- Update event details in a timely manner.
- Platform reserves the right to reject non-compliant events.
- Submission of the form does not guarantee approval.
- Clients can request customized passes with sufficient lead time.
- Additional fees may apply for custom designs or features.
- Provide all required assets in appropriate formats.
- Changes after design approval may incur extra charges.
- Event cancellation or rescheduling must be promptly communicated.
- Full payment is required before pass distribution.
Customer-Side Terms (Attendees)
- Digital passes are non-transferable unless specified.
- Refunds are subject to event organizer policies.
- Passes must be shown for entry at the venue.
- Entry disputes caused by scanning errors are not the platform's responsibility.
- User details are used strictly for event purposes.